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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trey Freeman

Trey Freeman

September 23, 2024

5  out of  5
rating by Trey Freeman
"Best staff ever"
We responded:
"Thanks Trey!"
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L Fish

September 17, 2024

5  out of  5
rating by L Fish
"Great, friendly, and fast service! Missy was great helping add on to my current plan. And it only took 10 minutes."
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Carla Rice

September 13, 2024

5  out of  5
rating by Carla Rice
"Bryant Smith and staff are Always there! Taking care of clients, making sure they understand policies and procedures with patience and kindness."
We responded:
"Thank you Mrs. Carla!"
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Michelle Redmon

September 12, 2024

5  out of  5
rating by Michelle Redmon
"Getting home insurance. Missy is the brightest and nicest gal to work with. Shout out to Pam, Bailey, and Carilina as well!!!"
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Dakota Sprinkle

August 26, 2024

5  out of  5
rating by Dakota Sprinkle
"Very friendly, caring, and truly makes you feel apart of a family! Also, a huge shoutout to Mrs. Missy who has went above and beyond for me personally!"
We responded:
"Thanks for the review Dakota! Missy is a huge part of our team and certainly knows how to take care of our people :)"
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Jessica Walker

August 2, 2024

5  out of  5
rating by Jessica Walker
"Staff is very friendly and helpful! Thank you!!"
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Craig Collins

July 30, 2024

5  out of  5
rating by Craig Collins
"Missy Hayes has provided me with impeccable customer service for more than 15 years. She listens to your needs and responds swiftly with the appropriate action."
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Neana Fountain

May 31, 2024

5  out of  5
rating by Neana Fountain
"Very helpful and dependable agency. Transferred our insurance with quickness and ease."
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livi b

May 31, 2024

5  out of  5
rating by livi b
"He did such a great job helping me with my auto insurance! Great man and an even better insurance agent. Thank you State Farm, and an even bigger thank you to Mr. Bryan Smith! 100% recommend."
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Laura Dykes

May 3, 2024

5  out of  5
rating by Laura Dykes
"Best service hands down!! Bailey is so kind and helpful, they will bend over backwards for their customers."
We responded:
"Bailes is a rockstar! Thank you for your review!"
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Amanda Johnson

April 2, 2024

5  out of  5
rating by Amanda Johnson
"If you need a trustworthy rep for insurance, Missy is your lady! She has found the best coverage and prices for our small business and our vehicles!"
We responded:
"Missy is the best of the best! Thank you for your review Amanda :) "
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Jonah McWaters

April 2, 2024

5  out of  5
rating by Jonah McWaters
"Friendly faces, competent workers and amazing service!"
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Cassidy Smartt

April 2, 2024

5  out of  5
rating by Cassidy Smartt
"The team is so helpful with everything we call and ask for! They always make sure we understand everything as well!"
We responded:
"We try :) Thank you Cassidy!!"
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Shaneika Thomas

February 29, 2024

5  out of  5
rating by Shaneika Thomas
"Bryant, Missy and Pam are so attentive to their customers needs. Any questions or concerns they are always on top of it. I'd recommend everyone to do business with Bryant Smith State Farm. They are all fabulous!"
We responded:
"So sweet. Thank you for the review Shaneika!"
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Britt Wilbanks

February 26, 2024

5  out of  5
rating by Britt Wilbanks
"Missy is such an amazing spirit. I have done business with State Farm for a couple years and every single time has been a pleasant experience. Missy even helped on a late Friday when we were on a time crunch and she delivered with no problem!!"
We responded:
"She’s the best Britt! Thank you for the review :)"
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Jordan Osborne

December 21, 2023

5  out of  5
rating by Jordan Osborne
"Excellent staff!! They are always so helpful and kind!!"
We responded:
"Thank Jordan! We try!"
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Kameran Oglesby

December 6, 2023

5  out of  5
rating by Kameran Oglesby
"My wife and I were looking for car insurance, and not only were the prices great but the people were so helpful. Mrs. Missy and everyone else was so welcoming, it felt like a home when we went it. We would recommend them to anyone!"
We responded:
"Welcome to the family Kameran!! So glad to have you and the hubs on board. Thank you for the kind words :)"
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Maddie Osborne

November 17, 2023

5  out of  5
rating by Maddie Osborne
"State Farm has helped me so much over the years! They are friendly, respectful, and very well managed. Bryant Smith is a wonderful agent and his team is wonderful too! I highly recommend them!"
We responded:
"Such kind words Maddie! Thank you so much 🤗 "
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Charlotte Wright

October 5, 2023

5  out of  5
rating by Charlotte Wright
"Been using State Farm since I became adult. This agency has great customer service."
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Kevin Zig

October 4, 2023

5  out of  5
rating by Kevin Zig
"They were very helpful, treat customers like family."
We responded:
"Thank you for the kind words Kevin!"
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Kathleen Ryan

September 27, 2023

5  out of  5
rating by Kathleen Ryan
"State Farm Insurance has handled my insurance needs for nearly 25 years. I couldn’t be happier with their professionalism and attention to my personal needs. Although the agency has changed hands and continues to grow, the caring attention to detail remains. Through the years Michelle Hayes has been my “go to” person. Her warm and welcoming attitude reassures me that no question is too silly to ask. When lightning struck our house, she helped us get through it all. When we bought new cars, she shared our excitement and guided us to the right protection. When my husband died suddenly, and all of the insurance decisions fell to me, she got me through the decision making process. With her years of experience and expertise, I trust her to find the right solutions for me. In short, this agency has always been, and continues to be, there for me."
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Joyce Rose

August 25, 2023

5  out of  5
rating by Joyce Rose
"Very knowledgeable and friendly, just so helpful. Thank you so much 😊"
We responded:
"Thank you Rose! We try 🤗 "
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Emily Boyer

August 18, 2023

5  out of  5
rating by Emily Boyer
"Addison Bloodworth is so sweet and helpful!"
We responded:
"Thank you Emily!!! Addi is the best!!"
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Kayla Dendy

July 25, 2023

5  out of  5
rating by Kayla Dendy
"I’ve definitely had and continue to have a five star experience at Bryant Smith State Farm. Missy Hayes is a wonderful and personable lady to work with and I highly recommend her for your your insurance needs!"
We responded:
"Awww thank you Kayla!!! Missy is definitely a rockstar. We care about our people like family and she shows that!"
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Anna Lowery

July 21, 2023

5  out of  5
rating by Anna Lowery
"Great, quick, knowledgeable service! Wonderful experience all around and great rates. Would definitely recommend!"
We responded:
"Thank you Anna! I know Missy took good care of you. Welcome to the family!"